Contact

Contact us

Whether you need technical support, a trial for teaching, or a conversation about partnerships, you can reach us in the ways below.

Company

Zhejiang Cybstar Science and Technology Co., Ltd.

Cybstar was established in 2018 with its headquarters in Hangzhou, China. Focusing on the deep integration of industrial big data, artificial intelligence technology, and a new generation of intelligent manufacturing, the company possesses fully independent and controllable core technologies and mature products in fields such as industrial internet platforms, intelligent control, intelligent production, intelligent maintenance (assurance), intelligent supply chain, and industrial digital twins. It is a leading domestic overall solution provider for a new generation of intelligent factories in the process industries.

Product Manager's WhatsApp Contact

CYBSIM

You can contact us on WhatsApp via ID: CYBSIM

Product Manager's email

zhenxingcai@cybstar.com

Technical questions and bug reports

Support hours

Mon–Fri, 9:00 AM – 5:00 PM (China Beijing Time)

Closed on China public holidays

Office

5F, North Building C1, Zhejiang University Alumni Enterprise Headquarters Economic Park Phase II, Yuhang District, Hangzhou City, Zhejiang Province, China

Visits by appointment only

Map showing the area around our office
Zhejiang Cybstar Science and Technology Co., Ltd.

Messages sent on weekends and public holidays are answered on the next business day. For urgent issues, please say so in your message.

Fastest way to get help

For calculation problems or issues with a project file, send us a message through the feedback form so you can attach the file.

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